Customer Education Project Manager
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.
We have dedicated ourselves to serving the needs of our customers and helping them find success with 3D printing. As our customer base grows and the needs of our customers evolve, we need talented educators to help us keep up with them. We’re looking for:
- Instructional Designers and video production enthusiasts to create engaging video curriculum
- Project Managers to work across teams with subject matter experts and content developers
- Promotion experts to get Formlabs Customer Education content into the hands of those who need it most
The Job:
- Create engaging video content to support the onboarding and proficiency of our SLA users in Engineering, Manufacturing, Dentistry, Education, Entertainment, and Jewelry
- Manage and promote our vertical specific online courses, Learning Pathways
- Support future software and hardware product launches
- Evolve Customer Education offerings to suit the future needs of our growing customer base
You:
- 2-4 years developing educational content
- 1-2 years training and development experience
- Strong project management and communication skills
- Ability to work across teams & unite different groups towards a shared goal
Bonus Skills:
- Video production capacity
- Adobe Premier
- Adobe After Effects
- 3D Printing, CAD/3D modeling, digital fabrication skills
- Marketo & Google/YouTube Analytics experience
- PMP certification
Our Perks:
- Flexible Vacation
- Generous premium coverage for medical, dental, and vision plans
- Paid parental leave
- Commuter benefits
- Unlimited 3D prints
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.