Communications Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Communications Manager is a strategic role responsible for developing and executing internal and external communications that support the global rollout of enterprise-wide technology initiatives. Rooted in strategic communications across the Digital/IT enterprise, this role focuses on storytelling, stakeholder engagement and message consistency across global platforms.

The candidate will foster meaningful connections and deliver results-driven strategies and messaging that inform and engage stakeholders around key technology transformations. This role ensures audiences—both internal and external—are aligned and equipped with clear, consistent communications that support understanding and adoption.

Strong influencing and communication skills are essential—someone who can gain executive buy-in, connect authentically across demographics, and craft messaging that drives clarity and engagement. The candidate will work across time zones and cultures to develop inclusive, compelling communications and enablement resources that meet the diverse needs of RSM’s workforce.

Essential Duties:

Lead communications efforts to support enterprise-wide technology rollouts, collaborating with lines of business and global enterprise functions as needed. 

• Design and manage targeted communication frameworks that translate enterprise-wide technology priorities into clear narratives for specific audiences, ensuring alignment with the organization's strategic direction.
• Provide and drive insights during cross-functional planning sessions with CMG, function-specific stakeholders and business units to inform and influence communication tactics based on business goals and change readiness.
• Create and deliver tailored content and messaging that explains complex technical initiatives in a relatable way, supporting employee understanding and external brand positioning.
• Audit and optimize communication touchpoints to improve clarity, consistency and cohesion across platforms and campaigns, while maintaining alignment with firmwide themes and strategic priorities.

Develop compelling content and related strategies that inform, engage and inspire key stakeholders globally, driving alignment with business goals across diverse regions.

• Write and edit clear, creative communications for internal and external audiences worldwide, ensuring messaging drives the desired behaviors and actions. This includes development of templates and tools for practical application across teams, with an emphasis on integrating messaging across various programs and channels globally.
• Coordinate the logistics of communications campaigns, ensuring all materials (from copy to graphics) are delivered on time and through the appropriate channels, aligned with local and regional requirements.
• Publish and distribute content through the firm’s internal and external communications platform, including RSM Power, webcasts, intranet, social media and company website, ensuring consistency and reach across global teams and audiences when needed.
• Monitor and evaluate programs for continuous improvement.

Align with key stakeholders to strategize, align and execute communications strategies that lead and support the rollouts of enterprise-wide technologies, working cross-departmentally with business lines and enterprise functions.

• Define communications goals and tactics based on stakeholder and business needs, selecting the most effective channels (internal or external) to ensure messages resonate with the right audiences.
• Build and nurture relationships with internal stakeholders to effectively coordinate, develop and deliver strategic – often global – communications that support business objectives and drive successful technology adoption.
• Work closely with marketing and communications teams across the entire firm to ensure cohesive, well-timed, well-managed and integrated messaging aligns with firm’s strategies.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

EDUCATION/CERTIFICATIONS

• BA/BS in Communications, English or Journalism (required)
• Masters (preferred)

TECHNICAL/SOFT SKILLS

• Exceptional writing and edition skills (required)
• Microsoft Word, Excel, PowerPoint (required)
• Workfront, Smartsheet, Wrike or similar (preferred)
• Power BI (preferred)
• Cision, Meltwater or other metric-focused media/social media platform (preferred)
• SharePoint (preferred)
• Viva Engage (preferred)

EXPERIENCE

• 7+ years of corporate communications experience in a global, highly matrixed B2B company (required)
• Demonstrated experience defining and managing communications strategy for a business unit, related to a wide range emerging technologies (required)
• Skilled at translating complex topics into clear, accessible messages tailored to internal and external audiences (required)
• Track record of success translating complex topics into clear, accessible messages to support change management and stakeholder adoption across internal and external audiences (required)
• Effective presentation and communications skills (required)
• Skilled at rapidly understanding and acquiring knowledge in new areas of focus. (required)

LEADERSHIP SKILLS

• Skilled in cross-functional collaboration and building strong partnerships, with the ability to engage diverse stakeholders to drive results (required)
• Extensive experience navigating complex, global and cross-functional environments (required)
• Adaptable and able to think analytically in a virtual, problem-solving setting (required)
• Excellent verbal presentation and group facilitation skills, with the ability to coach executives in crafting impactful messaging and delivering clear, effective communications (required)
• Exceptional organizational, program and time management skills, with a proven track record of meeting deadlines, milestones and providing clear status updates across multiple, often global, projects (required)

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.