Business Operations Specialist

The Business Operations Specialist supports the day-to-day operational needs of the office while serving as a key partner to the Business Operations Manager. This mid-level role supports critical functions including mail operations, office management, high-level meeting and presentation support, reporting, and employee culture initiatives. The Specialist also serves as backup for executive travel coordination. The role requires strong organizational skills, attention to detail, sound judgment, and the ability to manage shifting priorities in a fast-paced environment. This role is not directly client facing, but you will work closely with outside vendors and internal staff in multiple disciplines. Successful communication, timely responses, problem solving, and providing overall excellent customer service is key to this role.  If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us! 

• Serve as a contact for building management and vendors on-site
• High-level meeting and presentation support, branding updates and marketing projects
• Work closely with the Business Operations Manager to post up to date information through employee channels Compass, Highspot, Viva Engage
• Assist with creation of quarterly newsletter
• Assist with link creation, reporting and other Business Operations requests from our team distribution list
• Pick up and process physical mail from multiple locations
• Work with mail vendors to ensure timely delivery of all mail and packages
• Manage mail portals and inboxes and process all electronic mail
• Find efficiencies for faster mail processing, assist with assigning mail tasks daily
• Process mail through internal systems (Crosspoint, Index Expert, Relay Navigator, etc.)
• Monitor Mail Team distribution list emails and highlight items for follow up as necessary
• Send outgoing mail, releases, proof of representations letters, CD requests etc.  as requested by all Services departments
• Coordinate ordering and stocking of office supplies 
• Maintain the front desk area as well as conference room 
• Assist with celebrations and employee engagement events on-site
• Act as a back up to our Executive Assistant for booking travel and calendaring  
• Assist with other Business Operations duties as assigned

• Detail-oriented, organized, quality-focused and results-driven   
• Customer service and communication skills, both verbal and written
• Excellent technical skills and strong proficiency in Microsoft Office, with advanced PowerPoint, Excel and SharePoint skills.
• Experience with Co-pilot, Power Automate or Power BI is a plus
• Experience supporting office logistics, meetings, or events
• Ability to manage competing priorities with minimal supervision.
• Strong communication, organizational, and problem-solving skills
• Desire to work in a fast-paced, professional, team-focused environment
• Flexible and adaptable
• Have a reliable vehicle and the ability to pick up mail at an outside location 1 to 2 times per week
• 2-4 years’ experience
• Bachelor’s degree preferred

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

 Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

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