At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

Business Intelligence Engineer II

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Our Opportunity:

Are you ready to transform the way Chewy manage their outbound supply chain and drive the best customer experience at the lowest cost to the company. The Outbound Science and Tech team with Chewy Operations org is looking for a Business Intelligence Engineer II at our hub in Boston, MA to own the design, development, and maintenance of analytics and insight generation for the outbound supply chain.  This includes identifying key metrics, develop insightful dashboards and insights, utilize latest technology to drive automated insight and defect identification. 

What You’ll Do: 

  • Work closely with the Supply Chain teams in areas including order routing, promise, planning, FC operations, forecasting analytics, inventory placement, customer experience to continuously optimizing for improved customer experience and lower the cost for Chewy.
  • Analyze large dataset to identify trends, patterns and insights related to campaign performance, customer engagement and ROI to refine targeting strategies and justify investments, Use generative AI tools to drive automation and scale in insight generation.
  • Develop and implement robust methodologies to measure the incrementality of marketing campaigns, including A/B testing, experimental design, and causal inference techniques to evaluate impact and optimize resource allocation
  • Collaborate with cross-functional teams to define key metrics & KPIs for evaluating the effectiveness of CRM initiatives and marketing campaign
  • Design and execute experiments to quantify the incremental impact of various marketing channels, strategies and tactics on customer behavior and business outcomes
  • Build and maintain scalable data pipelines, dashboards and reporting tools to monitor and track incrementality measurement in real time
  • Work closely with data engineering and BI teams to ensure data integrity, accuracy and accessibility for analysis and reporting purposes
  • Provide actionable recommendations and insights to optimize marketing strategies, allocation of resources and campaign targeting efforts based on incrementality analysis
  •  Communicate findings, results, and recommendations to stakeholders at all levels of the organization through clear and compelling presentations, reports, and visualizations to drive continuous improvement
  • Collaborate with internal and external partners to enhance data collection, attribution modelling and experimentation capabilities to advance incrementality measurement capabilities within the organization

What You’ll Need:

  • Bachelor's degree in Engineering, Information Management, Data Science, Business Intelligence, or a related field
  • At least 3 years of experience in a relevant role.
  • Experience must involve 1 year in the following: planning, forecasting and/or Supply Chain.
  • Experience must also involve the following: dealing with results, metrics, and data to create new processes;
  • Expertise in Tableau, ETL, data warehousing and SQL;
  • Comfortable with Python.
  • conveying key insights from complex analysis in summarized business terms and effectively communicating with technical teams;
  • performing analysis with descriptive statistics, includng A/B tests;
  • Big Data stack environments (Hadoop); and
  • experience with retail, ecommerce, customer analytics, and transportation data.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

If you have a question regarding your application, please contact [email protected].

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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