Business Intelligence Analyst

| Boston

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us! You will be helping Toast to grow our business across the US and internationally.

The Business Intelligence Analyst will play an integral role in our budding Business Intelligence and Analytics group. This person will work with every department at Toast to develop actionable insights through statistical programming, reporting, and kpi definition. We are looking for a highly motivated, energetic candidate with experience analyzing datasets of various sizes and levels of cleanliness.

Responsibilities:

  • Build tools/dashboards to automate reporting and generate insights that will allow managers to quickly and accurately see how our products and processes are performing.
  • Participate in the development and implementation of new reporting and BI tools and administer those tools going forward
  • Drive complex statistical modeling development, enhancement, and maintenance around all aspects of the business including credit card processing, sales pipeline, product data from our restaurant customers (billions of rows), and more
  • Partner with key stakeholders and business leaders to provide strategic support and recommendations across various Toast departments, including: Sales, Marketing, Support,

Finance, Product, Services, and Executives 

Desired Skills:

  • 2-5+ years of in BI or Data Analytics, or advanced degree in as quantitative field
  • SQL and Excel expert
  • Experience with Python (Pandas, NumPy, etc), SAS, Stata, or R
  • Ability to efficiently analyze huge volumes of data and present concise and clear recommendations of results
  • A highly quantitative problem solver who loves to dig into different kinds of data and can confidently and successfully communicate their findings to stakeholders in different departments
  • Ability to work effectively in a dynamic, changing environment and to adapt while focusing on key goals and objectives

Bonus Skills:

  • Work experience in a high growth tech or SaaS company
  • Familiarity with NetSuite or Salesforce
  • Background building interactive dashboards in a tool such as Tableau, Domo, SiSense, Looker, etc
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
401 Park Dr Suite 801 , Boston, MA 02215

Insider's spotlight

What are some social events your company does?

Toast puts a major focus on culture and centers its events around keeping Toasters engaged and social. In the past 6 months alone, we’ve had a competitive field day, a summer appreciation event (with a bonfire, food, drinks, and music), and a fall cookout where we had a pig roast and potluck. One of our own employees even performed with his band.

Brittany Rothstein

Training Content Specialist

What does your typical day look like?

Most mornings I take a second stab at a problem from the day before. With a good night of sleep I can look at things in a new light. If I’m still blocked, I’ll pair with someone after lunch. I love pairing with my teammates. Each of them offer something different and there are no egos on the table which creates an amazing learning environment.

Lisa Pan

Software Engineer

How has your career grown since starting at the company?

I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

Perks of working here

401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Happy Hours
Health Benefits
Parking
Recreational Clubs
Stocked Kitchen
Unlimited PTO
Volunteering Opportunities
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