Lead regional business development for acute care clients: manage and grow an existing portfolio, identify new opportunities, develop strategies, present solutions, negotiate contracts, use Salesforce for outreach, and collaborate with account managers to drive revenue and profitability.
At Daniels Health, we’re not just managing medical waste—we’re transforming healthcare safety.
Our mission is bold: to make healthcare safer for those who care for others. Through cutting-edge innovation, infection control expertise, and a fierce commitment to sustainability, we’re redefining what it means to protect frontline workers and the environment. If you're passionate about purpose-driven work and want to be part of a company that’s making a real impact in healthcare, you’ve just found your next home.
As we continue to expand, we're excited to open our doors for a Business Development Director to join our team in Cleveland!
THE ROLE:
In this role, you’ll lead the charge in expanding Daniels Health’s footprint in the acute care space. You’ll take ownership of an existing customer portfolio while building strong relationships, identifying growth opportunities, and driving strategic account development. This is a high-visibility role perfect for someone who thrives on connecting with stakeholders, navigating complex healthcare environments, and delivering results.
Responsibilities
- Develop and execute strategies to drive revenue growth, reduce costs, and improve profitability.
- Grow the client base and expand the regional book of business to meet annual targets.
- Plan and manage customer outreach using Salesforce to identify new opportunities.
- Travel within the territory to meet prospects and strengthen client relationships.
- Maintain existing client relationships and support smooth transitions to account managers.
- Present our full range of products and services to key stakeholders.
- Align client needs with business strengths and prepare tailored proposals.
- Collaborate on contract development and lead negotiations with clients.
- Research market trends and identify new business opportunities.
- Support upselling and portfolio growth within existing accounts.
- Track performance and work with the Account Manager to refine strategies and improve results.
Requirements
- 7+ years of industry experience
- Strong relationship building and stakeholder management skills
- Experience with design and implementation of business development strategies
- Strong conflict resolution capabilities
- Proven ability to negotiate
- Hospital services or related service industry experience highly desirable
- Excellent verbal and written communication skills
- Possesses self-motivation and the ability to motivate a team
- Strong presentation skills with value based selling confidence
- Outstanding computer-based skills; Salesforce.com, Microsoft Office, etc.
Ready to make an impact? Apply today!
Learn more about us and our mission!
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.
Similar Jobs
Big Data • Fintech • Mobile • Payments • Financial Services
Lead a team of Customer Advocacy Associates to resolve complex escalations, own QA and vendor performance, manage SLAs/KPIs, drive cross-functional initiatives, analyze complaint trends, and implement scalable process and product improvements to enhance customer outcomes and reduce complaint rates.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead and scale a team of full‑cycle Account Executives to acquire and close SMB customers. Own revenue, pipeline health, deal quality, forecasting, and coaching across discovery, negotiation, and close. Build processes, metrics, CRM discipline, and a data/AI-driven operating cadence to improve win rates, deal velocity, and pipeline quality.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead full sales cycle for US SME customers across ecommerce, SaaS, and professional services: prospect, negotiate, close, onboard, and ramp accounts; translate technical product value; exceed revenue targets; collaborate with internal teams; represent Airwallex at events; and refine scalable sales processes.
Top Skills:
Crm SystemsSales Enablement ToolsSalesforce
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
