Billing Specialist

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At Markforged, we are on a mission to unlock the next 10x of innovation in design and manufacturing. We build an Industrial 3D Printing Platform to liberate designers and engineers from decades-old, slow part creation processes. NASA, Google, Ford, Amazon, Siemens and thousands of companies in 50 countries use Markforged to print same-day prototypes and produce stronger end-use parts than they did before. With Markforged, customers are able to ship 50X faster, spend 20X less, and build products that are 23X stronger.

Reporting to the Accounting Manager, you will support the billing functions of the company. You will have will have significant interaction with members on the accounting and operations team as well as with our customers. We are somewhat manual and currently working between multiple systems and will be implementing new accounting systems in the coming months. Speed and accuracy are important; the billing specialist will be instrumental in process improvement and in help ing establish procedures that can scale with the business.

Responsibilities:

  • Ensure all sales are billed and recorded within the company’s accounting system
  • Work with sales and manufacturing operations groups to ensure billing is completed in a timely mannerResponsible for managing accounts receivable to a targeted DSO (days sales outstanding)
  • Alert sales account reps of overdue accounts and working with them to facilitate collection
  • Working directly with our customer’s finance teams to assist with invoicing questions, application of payments and other issues that may arise
  • Due to segregation of duties, this role will not apply payments to open accounts receivable from our customers, but will provide support to ensure any issues that may arise are addressed
  • Responsible for tracking and recording all credit card transactions and reconciling these to daily billings
  • Must be willing to reach out to customers, solve problems and keep management apprised of any issues or concerns
  • Monthly statement distribution to all customers with open balances and following-up if any accounts are extremely overdue
  • Bi-monthly distribution of aged accounts receivable to sales management for review and assistance in collection
  • Cross-training in other mission critical accounting roles

Requirements:

  • Accounting degree or equivalent with 1-3 years experience
  • Detail oriented
  • Ability to work in multiple systems across multiple departments
  • Strong verbal and written skills are required, as this role will interact with the employees of our customers on a regular basis as well as others within our organization
  • Desire to take on more and expand as the company continues to grow
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Location

480 Pleasant Street, Watertown, MA 02472

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