At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners – vets and service providers – alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That’s why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!
Our Opportunity:
Chewy is seeking a dedicated and meticulous Associate Program Manager to join our Supply Chain Replenishment team. Our team is on a mission to build cutting-edge technology that optimally places inventory across Chewy's network, ensuring efficiency and effectiveness in meeting our customers' needs. In this role, you will support the development of key metrics and KPIs to monitor and evaluate the performance of our software. Additionally, you will be instrumental in onboarding vendors to our new platform and assisting with the rollout of new product features. This is a unique opportunity to contribute to the evolution of supply chain technology at Chewy.
What You'll Do:
- Build metrics and KPIs that allow us to monitor and evaluate the quality of Chewy’s buying systems
- Assist in pulling data using SQL/Excel and other tools to support analysis and help identify opportunities for improvement
- Assist in executing inventory placement plans, ensuring products are positioned optimally within Chewy's fulfillment network
- Assist in coordinating meetings, gathering information, and maintaining communication across departments
- Support initiatives to develop sustainable, automated processes to increase efficiency across the supply chain
What You'll Need:
- Current permanent U.S. work authorization is required
- Bachelor’s degree or coursework in Programming, Supply Chain, Logistics, Business, Finance, or a related field
- 1-2 years of hands-on experience analyzing data, ideally in the supply chain space. Recent graduates with strong internship experience or a master’s will also be considered
- Strong organizational skills and attention to detail
- Strong analytical skills, including proficiency in SQL and Excel
- Strong communication and interpersonal skills
- Ability to work collaboratively in a fast-paced environment and manage multiple tasks
This role is perfect for someone who is excited to build a career in supply chain management, enjoys working with data, and is eager to learn and contribute to Chewy’s growth.
Chewy offers excellent benefits including different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What We Do
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.
Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.
As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy-to-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.