Associate Enterprise Solutions Engineer

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite toolsTestComplete, Swagger, Cucumber, ReadyAPI, Zephyrare trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.

• : Advocate for proven, cutting-edge technology that drives real results.
• : Thrive in a dynamic, entrepreneurial environment where your expertise is valued.
• : Support technical sales without the hassle of quotas or cold calling.
• : Access the tools and training you need to become an industry leader.
• : Engage with the latest software innovations through webinars, tradeshows, and more.

This role will work with the totality of our product suite. Our tools range from error monitoring to front-end functional testing to API design and governance. This role will focus on supporting our product specific Enterprise Sales Engineers.

• : Serve as a trusted advisor to enterprise sales reps, our strategic sellers, showcasing the value of our solutions
• : Tackle technical challenges with creative solutions that are built on the SmartBear advantage
• : You’ll work closely with our Enterprise Solutions Engineers to manage POCs, build out account-specific use cases, and assist where needed
• : Build relationships with the users of our tools as they navigate through a POC, by checking in, holding screen-shares, and researching their asks
• : Work closely with Marketing, Product Management, and Customer Adoption teams to drive product success and customer satisfaction after the deal closes
• : Assume responsibility for all components of the technical win by completing RFPs, building POC checklists, tailored demo environments, etc

• : maybe you just graduated with your CS degree, or are switching careers from another industry, and finished a boot-camp. You’re at the start of your tech journey, have displayed strong technical competency through your education, and are now ready to apply it
• : You may not have full time work experience, but you have a portfolio of projects that demonstrate your ability to build
• : You love tech, but have a feeling working on Jira tickets all day won’t be for you, and want a more people-focused career
• : You enjoy a dynamic environment where things can change on a moments notice, and improvisation is a daily activity
• its cliché, but true. You are motivated to help the team win, and are willing to do what you can to make that happen
• You are motivated to learn new technology, and enjoy sharing what you’ve found
• : Hybrid role based out of Somerville, with candidates within commutable distance to the office.
• : Some or all of the following: Git, CI/CD tooling (GitHub actions), Bash / CMD shell scripting, API concepts, PaaS tooling (AWS, Azure, etc), front end and backend frameworks (React Native, .NET, JS, NodeJS, ASP .net, Spring)

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.