DataXu’s vision is to make marketing better using data science. The world’s top brands and agencies partner with DataXu to better understand and engage their customers across all available media formats, devices, channels, and buying modes. DataXu’s Demand-Side Platform (DSP) was recently named a Leader, including the highest score possible in the product strategy criteria in The Forrester Wave™: Omnichannel Demand-Side Platforms, Q2 2017 from Forrester Research Inc. In March, DataXu also received the top usability score among competitors in a head-to-head study by independent usability research firm, Validately.

At DataXu, the Account Associate is responsible for becoming a resident expert on the DataXu platform as well as best practices. This person will have the opportunity to learn the inner workings of the digital marketing industry, and deliver on strategic initiatives to customers. In depth knowledge of our clients' business objectives is key to deliver on advertising goals. The Account Associate strives to become an expert in performance and trending analyses, and provides relevant, actionable and client-ready insights to team members.

 On the Job

Customer Focus

• Support Account team on all aspects of campaign management, from trafficking through reporting
• Proactively monitor campaign performance to pinpoint, communicate and solve issues
• Actively manage campaign launch timelines in a dynamic environment
• Manage regular campaign reporting cadence based on advertisers’ needs
• Consult with clients on how to adjust tactics based on marketing goals and performance trends

Customer Development

• Uncover opportunities to drive better performance and share with broader team
• Find ways to leverage DataXu technology for better results and communicate these to the client
• Drive and support DataXu product adoption
• Contribute ideas to drive more revenue from existing customers

Internal Customer Advocate

• Communicate effectively with internal teams to share and evolve campaign best practices
• Learn the fundamentals and operational processes for all digital media channels; Display, Mobile, Social & Video
• Become an expert on the use and best practices for the DataXu platform, including workflow and reporting & analytics capabilities
• Surface ideas on how technical enhancements to our systems can benefit clients
• Work closely with internal teams to produce customer deliverables
• Identify situations in which technical issues need to be escalated

Leadership

• Demonstrates independent problem solving and thought leadership with team
• Proactively brings forward key learnings and insights to account team
• Actively involved in cross functional discussions, meetings and team settings

 About You

• 1-2 years experience, preferably with a marketing/advertising background
• Basic understanding of digital advertising and concepts, such as ad serving, banners and pixels
• Strong analytical skills using Excel and ability to tell a story based on data
• Ability to manage and prioritize a high volume of detailed tasks
• Ability to investigate & solve problems independently, and clearly communicate results
• Enjoys working in a fast paced environment
• Strong teamwork and communication skills
• Ambitious self-starter who enjoys a good challenge and continuous learning

 Day to Day at the 'Xu

Life at DataXu is truly unique. From Day 1, through an industry leading employee integration program, we work hard to ensure that our new XuKeepers (DataXu – get it?) understand our values and what behaviors contribute to a successful career here at DataXu.

Here’s what we are all about:

Free weekly lunches, happy hours and costume competitions? Yeah, we’ve got all that. We’re totally obsessed with our customers, our product, our people and innovation—all of which tie right in with our corporate values. We Collaborate across all teams and global offices. Our customers Trust us because we put transparency and their needs first. Innovation is part of everything that we do. Excellence is our standard mode of operation. And of course, Customer Obsession. We wouldn’t be here without our customers! So, interested in working here yet? Visit DataXu.com to learn more!