VP, Quality & Release Processes

About the Team:
As a member of our R&D team you will join a team of intelligent and driven  professionals.  Our team ensures the quality of a critical platform for states, counties, cities, corporations and individuals. We take quality and performance seriously, and constantly work to improve the quality of our product and our process. You’ll work on a cutting edge cloud platform that powers our company’s impressive growth. Last year our platform sent over 1 billion messages, helping customers navigate critical communications during significant man-made events and natural disasters. If you are looking to make a difference with your work, and help our customer prioritize safety, we would love for you to join our team.

About the Job:

As VP, Quality & Release Processes you will be responsible for managing end to end quality of our products, driving SDLC processes and improvement, directing Release Management activity and product deployment for continuous delivery model. Reporting to SVP of Engineering, this role is a key leadership position connecting product lifecycle from design, development, test and deployment with a highly orchestrated system and process. In addition to Quality & Release Engineering, you will be responsible for managing Documentation and Technical Project Management.

Job Duties:

• Lead and manage the globally distributed QA, Release, Project Management and Documentation teams, ensuring successful product and project delivery in a predictable and high-quality manner.
• Define and implement world-class quality engineering processes spanning the whole software development cycle. Establish, improve, measure and report on dashboard, KPI’s, quality methodology and processes for all products.
• Build and nurture a highly motivated quality engineering organization. Continuously elevate the skill set of team members and help them to succeed.
• Drive adoption of standardized tools, processes, best practices to achieve high degree of automation in QA and release deployment
• Work with other key stakeholders to craft and execute departmental strategy and plan aligned with business goals

Basic Qualifications:

• Engineering degree and 10 years of relevant experience with strong track record in implementing Continuous Integration, Test Automation and Build-Release engineering
• Currently in a leadership role managing teams, with responsibility for quality and release engineering, preferably in a SaaS company
• Ability to effectively communicate with and lead teams in multiple locations.
• Strong analytical and problem solving skills.
• Excellent verbal and written communication skills - able to understand and convey complex product requirements or technical concepts to technical and non-technical audiences ranging from C-level stakeholders to individual staffs

Desired Qualifications:

• Strong experience with agile and RUP software development processes and understand techniques and tools to drive successful projects and deliverables.
• Metrics driven hands-on management style.
• Familiar with QA tools like Jira, SoapUI, and Jenkins, deployment tools like Salt or Chef/Puppet.

About the company:
Everbridge is a global enterprise software company that provides applications which automate the delivery of critical information to help keep people safe and businesses running. During mission-critical business events or man-made or natural disasters, over 2,700 global customers rely on the Everbridge platform to quickly and reliably construct and deliver contextual notifications to millions of people at one time. The company’s platform sent over 1 billion messages in 2015, and offers the ability to reach more than 200 countries and territories with secure delivery to over 100 different communication devices. With headquarters in both Boston and Los Angeles, Everbridge serves 8 of the 10 largest U.S. cities, 7 of the 10 largest U.S.-based investment banks, 24 of the 25 busiest North American airports, and 6 of the 10 largest global automakers. As a company with a culture that is committed to “Making a Difference,” Everbridge was recently named a “Best Place to Work” by both the Boston and Los Angeles Business Journals!

Everbridge is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.