Boston Interactive is looking for a User Experience Director to further build and manage a team of user experience designers and further evolve the agency’s user experience philosophy and process. Actively oversee design team execution, serves as key point of contact for clients on large digital engagements, envision creative, innovation solutions to complex business challenges. Collaborates with agency’s General Manager and other Directors in cross-functional teams to plan and execute strategic objectives of the delivery team.

If you are passionate about digital, fanatical about user-centric design and bring lots of creativity to your work, then Boston Interactive may just be the place for you.

Qualified candidates will have great interpersonal skills and the ability to manage ourmost strategic client projects and lead a design team that consistently exceeds expectations. Candidates should have experience in all phases of user experience design: discovery (competitive research, analytics, & interviews, etc), wireframe design, prototyping, user testing, interactive design & creative direction, QA & deployment. 

We offer a friendly, collaborative environment within a passionate team that loves their work.

Responsibilities

Ongoing management, mentorship and training of the user experience team

Focus on internal team metrics and overall business performance

Serve as UX lead on client engagements, translating business needs into user experience solutions that meet the needs of complex organizations

Evolve agency user experience approach, process and tools (including Key Performance Indicators, Use Cases, Mobile and Eye-tracking lab) and ensure consistency across design work

Participate in cross functional leadership team activities to further define and execute strategic objectives of the agency

Ability to make successful strategic and tactical design recommendations based on usability findings and standard design practices

Develop and present effective site strategies, site maps, wireframes, and user flows

Facilitate on-site & off-site design workshops that gain consensus and inform design.

Create functional prototypes, testing scripts and conduct user testing

Create and document complex site/ application information and interaction designs

Qualifications:

8+ years of user experience design for software, web, and/or mobile. 3+ years managing user-centered design teams.

Strong knowledge of interaction design and methodology

Extensive experience with user interface design patterns and standard UCD methodologies across multiple platforms

Strong working knowledge of design tools (Axure, Sketch, etc.)

Familiarity with current web development technologies and standards, including HTML5, CSS3, Javascript, and AJAX

Strong presentation, advocacy and communication skills

Detail-oriented and highly developed organizational skills including the ability to prioritize tasks

Ability to manage, delegate & multi-task towards deadlines

Advocate for collaboration and internal cross-pollination with designers, technology & management

Strong presentation and communication skills

Experience designing for mobile and responsive design

Experience in visual design and/or development a big plus (unicorns welcome!)

Qualified candidates should send your resume (and portfolio link, if possible) with a list of projects that you played an integral role. Please describe your role in each project and provide relevant urls that represent your work.

Compensation:

Boston Interactive provides excellent career advancement potential along with a competitive compensation package and company-funded benefits, including a 401K plan, health plan, and profit-sharing.

No agencies, outsourcing, telecommuting or development companies please.