Unified Communications Architect
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Overview:
The successful candidate will work as a member of the Solution Architecture Team. This person will function as a lead architect, senior product advisor & strategist, implementation and integration advisor and represent the development and product organization in the field on key strategic sales accounts and speaking events. This person will need to be comfortable talking with all levels of an organization - from engineering to executive.
The primary focus for this position to support our growing network, circuit and infrastructure customer requirements as we integrate larger and more complex customer environments.
Job Title: Solution Architect
What you’ll do:
- Engage with prospective customers and key strategic accounts for technical, architecture and roadmap or company vision conversations and presentations
- Navigate the sales process and prospect opportunity to only being solved by Fuze
- Align customer requirements with product and technology, delivering customized solutions during presales stage of opportunities.
- Plan and execute proofs of concept that lock down a technical win
- Advise and drive product team on product enhancements or priority changes
- Advise implementation team on customer deployment solutions
- Act as advocate for the needs of the presales and sales organization back to the product organization
- Develop new product and integration prototypes as part of the customer life cycle
- Deliver product specifications to product team
- Maintain a consistent cadence with product to understand and influence detailed product roadmaps
- Produce implementation application notes, design guidelines and reference architectures for use by the field presales team, post sales and product teams
- Development, creation and sponsorship of events like customer workshops, Webinar, etc that can bring in customers and prospects and generate interest and leads in Fuze technologies
- Master the technology, industry, and competition
Qualifications:
What we need from you:
- Proficient in written and spoken business English
- Accomplished communicator and influencer, able to work with customers, users, senior level management, sales and peers
- High organization, note taking skills and follow through
- Self-motivation, technical curiosity and an internal drive for success
- Experience in enterprise sales
- True ownership of your responsibilities
- A true love for products and innovation within the marketplace
- A high level of comfort in a dynamic atmosphere of a technical organization with a rapidly expanding customer base
- Strong presentation skills and the ability to communicate professionally in written responses to emails
- An organized, analytical and professional approach and to be able to eliminate obstacles through creative and adaptive tactics
- Strong written and verbal communication skills
- Ability to travel, do whatever it takes to win, and seek feedback and development to continuously improve.
- Intellectual curiosity
- Coachability
Technical Qualifications
- 10 + yrs total experience
- Strong background in networking, data circuits, infrastructure,
- Cisco Certified Design Professional (CCDP) or equivalent certification and experience
- Adtran Professional ATSP level experience or equivalent
- Very strong network background and experience
- Experience with Implementations, R&D Projects, Integrations, Hacks….
- A sound knowledge of a wide variety of technology
- Very strong UCaaS background
- Undergraduate degree (B.A. or B.S.) required
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