Technical Writer - Developer Documentation

| Boston

Cybereason is looking for an experienced Technical Writer to join the team. In this position, you work closely with engineers, and product managers, and customer-facing teams to produce developer-centric documentation for a cutting-edge cybersecurity platform.

In this position you will:

  • Plan, write, and maintain technical content, including developer documentation, API references, and tutorials.
  • Take a hands-on approach to creating documentation; become a subject matter expert in Cybereason products.
  • Contribute to the design and development process, and provide input and feedback on product usability.
  • Use open source tools (RST/Sphinx) to author and publish online documentation
  • Use Git to manage documentation source

Requirements:

  • At least 5 years of professional technical writing experience.
  • Demonstrated experience documenting APIs and creating developer documentation
  • A broad understanding of programming languages, including the ability to read code in at least one language.
  • Excellent English language skills.
  • Expert research and interviewing skills
  • Ability to understand and explain complex systems, code, implementation and integration processes in simple terms.
  • Bachelor’s Degree in Technical Communication or Computer Science.

 

Preferred skills:

  • Programming experience
  • Experience using source control (SVN, GIT) to manage content source
  • Experience writing Swagger documentation, and working with Engineering to automatically generate parameter and response data for use in Swagger.
  • Experience developing scripts to test and demonstrate API capabilities.
  • Experience working on a documentation team, working in a collaborative environment

Personal skills:

  • Enthusiasm and aptitude for cybersecurity, computer science, and technical communication
  • Excellent interpersonal skills
  • Flexibility
  • Accountability
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Location

200 Clarendon Street, Boston, MA 02116
200 Clarendon Street, Boston, MA 02116
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