Sr. Application Support Engineer
CarGurus is hiring a Senior Application Support Engineer to join our growing team. As an Application Support Engineer, you will lead CarGurus product integration and support function. This will allow you to coordinate with business partners and clients while troubleshooting and resolving technical issues on B2B integrations. You will play a critical role in ensuring the quality and reliability of all CarGurus products.
What You’ll Do:
- Build out technical support team and function to handle growing business partner and product integrations
- Functional and technical analysis of customer implementation and integration requirements
- Perform log analysis and use internal tools to identify internal and partner-related issues
- Troubleshoot and assist business partners w/ CarGurus integrations
Who You Are:
- Creative problem solver with strong analytical skills
- Experienced with Log analysis tools (eg. awk, grep, etc...)
- Familiar with HTML, JavaScript, and CSS
- Have strong understanding of HTTP web protocol
- A strong communicator with ability to collaborate cross-functionally
- Experienced with SQL