Senior Business Analyst

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We are in need of someone like you to help support our web and mobile applications in a creative, collaborative environment, with the focus on delivering value to our customers.  You will be part of a cross-functional team and responsible for the definition/gathering of business requirements, project implementation, and in the support for web and mobile applications. 

 More specifically, you will:

  • Collaborate with internal and external customers in regards to features and product deliverables, including defining web and mobile priorities and level of effort. 
  • Work with business owners to develop business cases and financial justifications for web and mobile solutions.
  • Collaborate with the UI/UX team and the business teams in the definition of the user experience. 
  • Work with other support teams to the define business processes required to support web/mobile experiences.
  • Perform the role of Product Owner in the Agile Scrum process including the management of the backlog and scrum story prioritization. 
  • Develop high level sprint plans and communicate progress to stakeholders; as well as, conduct user acceptance tests with stakeholders.
  • Investigate production issues and identify probable causes, as well as coordinate the activities and resources necessary to implement the resolution.

Essential Skills

Qualifications/Experience

Required

  • BS/BA or equivalent degree
  • 5-7 years of software product development experience for a consumer facing product
  • Must know product management, ecommerce best practices, software development, process design, user testing, and business requirements definition
  • Must have a good understanding of SQL, databases and date models
  • Jira a plus
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Location

1385 Hancock street, Quincy, MA 02169

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