Sales Engineer

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Datto protects business data and provides secure connectivity for tens of thousands of the world's fastest growing companies. Datto's Total Data Protection solutions deliver uninterrupted access to business data on site, in transit and in the cloud. Thousands of IT service providers globally rely on Datto's combination of pioneering technology and dedicated services to ensure businesses are always on, no matter what. Datto is headquartered in Norwalk, Connecticut and has offices in Rochester, Boston, Portland, Toronto, London, Singapore and Sydney. Learn more at www.datto.com. 

Role:We are looking for an experienced Sales Engineer to work with sales representatives to help transition new customers by presenting solutions through web meetings, conference calls, and by responding to qualifying questions through various forums. Sales Engineers assist with solution evaluations, proof-of-concepts, as well as help prospective clients define and improve business requirements for their backup and storage needs.

A Sales Engineer should have 2-4 years of experience in sales engineering, product management, implementation consulting, or similar roles. The ideal candidate will have an understanding of SaaS business models, storage/backup, Cloud technologies.

Responsibilities:

  • Provide pre-sales support to Inside Sales teams, partners and prospective customers
  • Develop and deliver responses to customer and prospect inquiries, including RFPs, RFIs, and initial solution discussions
  • Provide evaluations and proof-of-concept assistance to partners and prospects
  • Document customer feature requests and issues
  • Assist product development in testing new products

Requirements:

  • Candidates should be self-starters with excellent written and verbal communication skills, and experienced with client facing situations
  • Exceptional organizational and planning skills with ability to juggle multiple projects
  • Strong interpersonal skills with the ability to work well in a team environment
  • 2-4 years of experience in sales engineering, product management, implementation consulting, or similar role.

Bonus Skills:

  • Cloud technology experience
  • Well-versed in SaaS solutions ideally Google Apps and Salesforce

Compensations:

  • Competitive Salary, Benefits and Stock Options

Here at Datto our people are our greatest asset, which is why we offer a comprehensive and unique benefits package. Above and beyond the typical medical, dental and vision, we also offer a generous 401k plan with a significant employer match, unlimited paid time off, educational reimbursement, fitness reimbursement, and travel subsidies for commuters. We have a patent rewards program and various other fun perks and fringe benefits, including free lunch every Friday in all of our offices globally.

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Location

50 Milk St, Boston, MA 02109

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