Product Director - Consumer Payments
We, at Flywire, are seeking a Product Director to focus on our consumer payment experiences and drive impact in our rapidly growing business by identifying and solving problems that provide value to our customers.
As a Product Director at Flywire, you must love to win. You’ll be part of a team who is focused on identifying what a winning product looks like and how it will succeed in market. In order to accomplish this, you will take on the role as leader of your product. What does this look like? You must be…
- an excellent communicator - at the heart of every great product manager is the ability to communicate your vision effectively
- a strategic thinker who is focused on execution - a great strategy only achieves results through diligent execution
- collaborative in your approach to leading initiatives - teamwork is the key to success here at Flywire, and to be successful, you’ll need to be able to work across teams throughout the globe
- obsessed with solving customer problems - discover them and solve them to drive value back to the customer
- an entrepreneurial leader who understands that constant iteration is the only way to build and deliver great products - you must be able to create a vision that rallies the team to join you on your journey
Key responsibilities:
- Create and own the roadmap for our online Payment Experience
- Be the champion for our customers by understanding their problems through user testing, interviews and our customer driven design process
- Analyze data to determine opportunities to improve our solution
- Rapidly create and conduct tests focused on improving our payer conversion funnel
- Maintain a backlog of user stories by working closely with our design and engineering teams
Our ideal candidate has:
- 7-10 years in a Product, Engineering or Design role - Payments and/or eCommerce experience a plus
- Track record of influencing without authority
- Ability/desire to ask the right questions and engage deeply with customers
- Experience writing succinct, contextual user-stories
- Clear focus and understanding of core KPIs
Flywire is an equal opportunity employer.