Toast
We power successful restaurants.
Boston, MA

Growth Operations Representative

Sorry, this job was removed at 5:45 p.m. (EST) on Monday, October 2, 2017
Find out who's hiring in Greater Boston Area.
See all Data + Analytics jobs in Greater Boston Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Toast is one of the fastest growing SaaS companies in the U.S.; we are building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers" success and we have a lot of fun doing it. We move quickly and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us!

Role Description: Working across the Sales team in order to drive and improve efficiencies across teams.

Responsibilities:

  • SLA Point Person:
    • Enforcement of Service Level Agreements between teams; creating and or analyzing dashboards in order to make sure SLAs are being met.
    • Will be point person when SLAs are not being met; will work across teams to communicate any discrepancies
    • Will work with teams to come up with best practices and process improvements to help teams reach SLAs.
  • Data and Reports:
    • Develop and improve reporting efficiency and accuracy
    • Help with reporting automation & optimization, when possible
    • Periodically create and distribute reports on key metrics such as deal performance, conversion rates, etc.
    • Pull data from multiple data sources, including Salesforce and Excel spreadsheets to aggregate into reports and business insights
    • Analyze reports and data to help sales leaders understand the drivers of their business.
  • Sales Support:
    • Own and help with any top of funnel sales efficiency initiatives
    • Territory management and oversight
    • Provide analytical and/or reporting support for sales leaders on an ad hoc basis.
    • Manage special projects, as needed, by the business to drive sales performance.
  • Data Quality:
    • Maintain data integrity across CRM/sales records
    • Update data in CRM 
  • Desired Skill Set:
    • Highly organized
    • Ability to learn quickly (especially the sales process and important sales metrics)
    • Ability to own a project from creation to execution (as well as own follow-up)
    • Quickly adapts to a changing environment
    • Works well across a different range of teams and personalities
    •  Can work with and interpret data
See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

More Jobs at Toast

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ToastFind similar jobs like this