Toast
We power successful restaurants.
Boston, MA

Director of People and Culture

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Toast is one of the fastest growing SaaS companies in the U.S.; we are building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers" success and we have a lot of fun doing it. We move quickly and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us!

Our Director, People & Culture will be instrumental in continuing to make Toast an amazing place for all our team members to grow and excel. The Director will have a passion for building and managing People practices, processes and systems which will scale as we double, triple and more, in size.

RESPONSIBILITIES:

 

  • Will have a lasting imprint and impact on the success of a truly remarkable technology and service company
  • Translate corporate strategy into business specific People initiatives which drive the successful achievement of Company goals.
  • Continue to proactively mentor and grow our amazing People & Culture Team
  • Lead and Foster companywide People programs and initiatives (e.g. Talent and Performance Management, Diversity & Inclusion, Learning & Development, Benefits Strategy and Operations, Compensation Strategy & Design)
  • Facilitate and coach leaders/managers in making critical talent and workforce decisions
  • Partner with managers and teams to interpret and create action plans and programs based on the results of NPS and employee engagement tools
  • Reinforce Toast Values and Culture in all efforts

EDUCATION / EXPERIENCE & PROFESSIONAL COMPETENCIES: 15+ years Human Resources and/or related experience in high-growth technology environment. Strong experience with organizational design, leadership and coaching. Experience leading and designing a full range of employee programs (e.g. On-boarding, Performance Management, Compensation, Benefits, Learning & Development, Career Paths, Succession Planning). Strong proficiency and interest in Metrics, HR systems and practices which scale for an exceedingly fast growing and successful organization.

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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