ezCater is the #1 online - and the only nationwide - marketplace for business catering in the United States – a $21 billion market. Our 1.4M on-time ratings and reviews, our 55K+ caterers and restaurants, and our 5-star customer service make it superbly easy for business people to find and order great food for their meetings. We’re backed by Insight Venture Partners and Iconiq Capital, we’re on a path to $1B in 2019, and we’ll get there – even more surely if you come help us.

Data is fabulous. We use it to run our operation, make our customers and caterers happier, and figure out what to do next. With data, our decisions are based on fact rather than hope, bluster, or positional power. Come run and expand the team that brings our data to life. You’ll find everyone at ezCater to be your grateful audience. 

Please be a player/coach who:

• Leads. You’ll build a team of four or five A-players who deeply understand the flywheel that is ezCater and generate insights that help spin the wheel faster and more efficiently.
  
• Collects data. Help us build a powerful data warehouse. Understand all the data in our ecosystem, advocate for its integrity and availability, and suggest new data we will collect and integrate.
  
  
• Tracks. Our dashboards illuminate many aspects of our operation. Help us make the dashboards more insightful and comprehensive. Make them keep watch, and raise early alerts as needed.
  
  
• Analyzes. What does our data tell us about our customer (and caterer) profiles? Where in our customers’ (and caterers’) journeys – journeys that are multi-step, multi-touch, multi-channel, and many years long – do we best intervene, in order to accomplish X? Is X even the best thing to accomplish, or would Y be better? What intervention is best?
  
  
• Models. What is the correlation between this promotion and that result? What is the impact of showing this visitor or this customer these caterers vs. those caterers? How will that change over time, for that individual?
  
  
• Predicts. What will be the ROI on this keyword, at this time of day, in this geo, for this visitor, across our nearly two million SEM campaigns? How much should we bid? Can we use machine learning to know what caterer or dish to suggest to this customer under these circumstances?

Please:

• Have 10+ years' experience in data science, including business analytics, advanced statistics, predictive modeling, and machine learning.
  
• Have proven experience building and leading a happy and effective team of business analysts and data scientists.
  
  
• Have significant experience in Google Analytics and SEM modeling on a large scale.
  
  
• Have significant experience in e-commerce, in both visitor conversion and in long-term customer retention.
  
  
• Have a history of generating insights that have helped function owners be more successful.
  
  
• Have significant experience in a complex and very fast-moving business.
  
  
• Be adept at explaining complex analyses, and producing visualizations of complex conclusions, for business owners.
  
  
• Have a history of excellent collaboration with engineers.
  
  
• Be insanely helpful. That’s a requirement. Being funny is a plus.

What you’ll get from us: Market salary, stock options you’ll help make worth a lot, sane working hours, the usual holidays, all-you-can-eat vacation, 401K, health/dental/FSA, long-term disability insurance, subsidized T-passes, gym reimbursement, a great office smack-dab in Boston’s Downtown Crossing, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies), and knowing that you helped get this rocket ship to the moon.

Please include a cover letter telling us why you are a great fit for ezCater and why ezCater is a great fit for you.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.