InVision is the leading product design & collaboration platform recognized by Forbes as one of 2016's Next Billion-Dollar Startups. We provide over 2M people with an end-to-end design platform that takes any idea from concept to code. InVision is 100% remote, employing 250 people around the world, and voted a best place to work by Glassdoor.

Customer Success Manager (Remote) at InVision
Customer Success Manager

InVision is the world’s leading design collaboration platform.

We enable companies of all sizes to discover the power of design-driven product development. That’s why over two million designers, product managers, marketers and other stakeholders at so many of the world's most loved startups, agencies, & corporations use InVision every day, including Uber, Evernote, Twitter, Adobe, Salesforce and many more.

We’re well-funded and venture-backed by prominent investors including FirstMark Capital, Tiger Global Management, Accel Partners and ICONIQ Capital.

We're looking for a Customer Success Manager to work with our Enterprise customers through the onboarding, adoption and renewal phases of the customer lifecycle.

YOU LOVE

  • Helping others improve their design workflow by adopting best-in-class technology
  • Delivering best practices for product design within different verticals and environments, based on specific client use cases, industry standards, and an understanding of emerging tools
  • Engaging with the design community in your local design community through InVision hosted events, onsite client visits, and focused industry events and meetups
  • Developing relationships with designers, product teams and other stakeholders in the design space
  • Contributing to the growth and adoption of InVision across our Enterprise customer base

YOU ARE

  • Comfortable in a native design environment (Photoshop, Sketch, etc)
  • Experienced with InVision and other prototyping and collaboration tools
  • Excited to promote the adoption and expansion of InVision across our Enterprise customer base
  • Biased towards immediate actions and results
  • A highly motivated self-starter with strong organizational and time management skills
  • An excellent communicator and presenter -- people like you, and you make things happen

YOU HAVE

  • Comfort engaging with end-users, evangelizing InVision and driving adoption across multiple stakeholder groups
  • Worked directly with customers or internal stakeholders through remote and in-person presentations
  • The ability to thrive in a variable and demanding startup environment
  • Passion for design
BENEFITS
  • Highly competitive salary
  • Stock options
  • Premium health coverage
  • Macbook Pro
  • Membership at health club of your choice
  • Unlimited books from Amazon
  • Unlimited Starbucks card
  • Half-day Fridays!

Company Reviews

Working at InVision has been a fantastic experience. We have a strong culture of autonomy & technical excellence, making the last 4 years the most dynamic & impactful time in my career. I've grown into a better engineer while helping the product evolve into what it is today.
Jon Dowdle
Engineering Manager, DevOps
at InVision
I feel so fortunate to work alongside & learn from such an incredible team on a daily basis. Our senior staff are very focused on making sure employees have all the tools & resources we need to be successful. InVision is also very family oriented. I’ve loved every second of my time here & can’t wait to see what the future holds.
Jennifer Aldrich
UX & Content Strategist/Partnerships
at InVision
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Culture
Remote work is the standard setup at InVision for all team members. We hire and train staff no matter where they're located. This allows us to hire the best talent and create a culture that’s focused on empowerment and proactivity. For us, it's about hiring people who are intrinsically motivated and already have a passion for their work—who are excited to design, build and ship.
Perks & Benefits
Remote work from anywhere with amazing coworkers
MacBook on your first day
Unlimited, free Starbucks drinks
"Take what you need" unlimited vacation policy
Half-day Fridays year-round
Gym membership reimbursement
Free Amazon books related to your profession
Peer bonuses via Bonus.ly
401k

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