Billing and Revenue Operations Specialist

| Greater Boston Area | Hybrid
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The Billing and Revenue Operations Spcislist will be a key player in our growing Revenue Operations team. This position is an entry-level position that will allow the right candidate to learn the full quote to cash process, including revenue recognition. Responsibilities of this position include assisting with recording orders, collecting, testing, and analyzing revenue and confirming that sales contracts meets the basic requirements for revenue recognition. The candidate must be able to work on cross-functional teams and have strong written and oral communication skills. Attention to detail is necessary.

Responsibilities

  • Administer the order approval and entry process utilizing NetSuite, Recurly, or a combination of both
  • Enter all sales contract data into our order entry systems
  • Work closely with account executives to ensure all contracts are complete, accurate, and meet internal requirements
  • Work with the rest of the revenue operations team to reconcile any order inaccuracies
  • Reconcile NetSuite for all order data
  • Partner as a business advisor with sales reps to ensure that systems, revenue, compensation, legal, and sales operations are aligned on deals
  • Advise reps on what is/is not within corporate guidelines
  • Prepare invoicing batches and email to Customers
  • Follow-up on customer inquiries not immediately resolved and provide follow-up communication to customer once resolved
  • Responsible for ensuring timely customer payments, as well as resolving past due receivable issues on selected accounts
  • Evaluate and verify software revenue is accurately and timely recorded according to relevant GAAP requirements.
  • Participate in the financial statement close process by preparing journal entries, reconciliations or other analysis as requested
  • Analyze revenue allocations on sales orders on a daily, weekly, and monthly basis
  • Assist with customer billings and collections, as needed
  • Assist in various initiatives such as system improvements, international expansion and the adoption of new accounting guidance
  • Assist with special projects as needed by Management.

Qualifications:

  • Up to 2 years of experience in accounting, order management, billing or analytics a plus
  • BA/ BS in Accounting or Finance degree from 4 year college or university or equivalent experience
  • Excellent analytical skills with a high attention to detail.
  • Strong commitment to working with a team, providing excellent customer service, and maintaining professionalism is required
  • Effective and decisive under pressure
  • Independent/flexible problem-solver with ability to positively cope with change
  • Netsuite experience a plus
  • Master Excel skills
  • A solutions-oriented team player who enjoys a dynamic work environment
  • Strong organizational skills, concise documentation skills and ability to meet tight deadlines
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
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    • SqlLanguages
    • jQueryLibraries
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    • DjangoFrameworks
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    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
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Location

Rapid7 is conveniently located between the North End and West End of Boston, with plenty of restaurants and public transport close by.

An Insider's view of Rapid7

What does your typical day look like?

For the majority of the day it’s a mix of weekly check-ins with various teams, project updates, and the occasional brainstorm.

When I’m not in meetings I’ve got headphones in while planning, writing, or designing — at my desk or perched somewhere around the office.

Grace

Senior Brand Storyteller

How has your career grown since starting at the company?

Ive been on many teams in my time at Rapid7 and they have certainly “grown” from a size perspective, but more importantly, they all evolved with the changing times and needs. Some of the teams I was on were critical for our sales grown in an emerging market and though they no longer exist by name, I can see the tangible impact we made.

Sarah

Manager, Commercial Sales

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Once a year, Rapid7 offices across the globe close for the day so employees can volunteer.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
President's club
Employee awards
Flexible work schedule
Remote work program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Mandated unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Diversity employee resource groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring practices that promote diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees receive unlimited hours per year of paid volunteer time.
Paid holidays
Paid sick days
Employees receive unlimited hours per year of paid sick leave.
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Rapid7 has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some meals provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Variable.
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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