Position Summary
Reporting to the Director of Revenue Operations, the Accounts Receivable (AR) Manager is a critical component of the Revenue Operations team at Rapid7, and a key business partner for our accounting and frontline sales reps. The Accounts Receivable Manager is responsible for leading and supervising the day to day activities of the AR department (billing, credit & collections, and cash applications), ensuring accuracy of the balance sheet accounts, innovating the team processes, and partnering with other departments on strategic projects.

Essential Job Responsibilities

• Manage daily operations and strategic objectives of the accounts receivable cycle through design, implementation, maintenance and management of all accounts receivable business functions.
• Oversee customer billing and cash receipts processing
• Proper recording and application of cash, management of outstanding invoices, and direct interacting with customers on collection matters and dispute resolution.
• Prepare and review monthly collection reports, reconciliation, and internal reporting on status of receivables
• Prepare cash forecasting and monitor achievement
• Perform accounting reconciliations of multiple accounts receivable, cash, and related accounts during month end close
• Coach, mentor, and develop employees; including developing and establishing goals, writing and conducting performance reviews, providing constructive feedback.
• Prepare comprehensive monthly analysis and reconciliations
• Review customer and partner credit reports, approve credit and deal with exceptions during the sales cycle.
• Build and maintain positive business relationships with internal and external customers
• Identify, recommend, and implement process improvements
• Perform all other related duties as assigned.

Position Requirements

• The ideal candidate must have 5+ years of cash application/accounts receivable experience, with 3+ years in a supervisory role.
• Bachelor’s degree in accounting, finance or related
• Must be able to analyze and resolve problems and discrepancies in basic accounting and billing transactions
• Ability to work independently, self-starter and a team player.
• Proficient in Microsoft Office (Word, Excel and Outlook). Strong knowledge of Excel required) v-look ups, filters and pivot tables.
• Proven ability to identify root cause, create action plan and implement plan with full support of all parties/departments impacted.
• Ability to work on multiple projects simultaneously with limited supervision.
• Excellent verbal and written communication skills, must be able to effectively communicate with external and internal customers, as well as all levels of management.
• Strong organizational, team-building, people and leadership skills.